Terms & Conditions

CONTRACT AND ACCEPTANCE TERMS & CONDITIONS OF SALE

I hereby contract Gold Coast Shower Screens to manufacture and install the products described in my official quote and by paying the deposit acknowledge the special conditions listed herein:

1. Acceptance of order – By paying your deposit, you acknowledge that you have read and agree to the terms and conditions stipulated in this contract. By contracting our products and services via either text, phone, or email, even in circumstances where a deposit has not been made, you acknowledge that you have read and agree to the terms and conditions stipulated in this contract. As all of our products are custom manufactured to order the acceptance of our quotation is defined as an order to commence cutting of raw materials for production. Once this has commenced cancellation of this order cannot be accepted by Gold Coast Shower Screens. All products are manufactured and installed as per Australian Standards. In circumstances where requirements are above and beyond those as listed by Australian Standards, Gold Coast Shower Screens will explicitly include this information in writing on the quotation.
2. Delivery and Installation – Gold Coast Shower Screens will at all times endeavour to deliver and install all products ordered for specified dates but cannot be held responsible by material shortages supplied by others. Failure to meet installation deadlines cannot be constituted as a breach of contract and will not enable the cancellation of this order. At times our installers will need to leave glass and materials on-site in order to avoid double-handling; if any materials are damaged or destroyed it will be at cost to the owner and may cause a significant delay in the completion of the project. Our team will always ensure the product is left in a safe location and will give clear instruction not to touch it.
3. Workmanship – Gold Coast Shower Screens will at all times carry out the installation of your order in a tradesman-like manner; however, we cannot be held responsible for any damage accidentally caused by the installer. The customer should ensure that all movable items be removed from shelves, floor, vanities etc. and that access to the site is unblocked and safe for passage. A clear passageway must be made for our installers (eg. cover carpet with a drop-sheet) as our installers cannot remove their work boots due to safety reasons. All other items subject to damage should be either cleared or protected to enable our installer clear access so that works can be performed without hindrance. Gold Coast Shower Screens requires you to notify us of the location of any water pipes prior to installation. It is not the responsibility of Gold Coast Shower Screens if a water pipe is damaged and the position was not disclosed.
4. Quality of Materials – Gold Coast Shower Screens only accepts materials from suppliers who meet the highest industry standards. Hence, we cannot accept responsibility for minor imperfections in glass, aluminium, slight colour variations of metal, small scuff marks or scratches not visible from a distance of 3m held in a perpendicular position using daylight without direct sunlight, etc. when all such occurrences are within Australian Standards.
5. Rubbish – All rubbish is to be removed by clients unless otherwise specified. Any paid removal of existing products will be disposed of by Gold Coast Shower Screens.
6. Removal of existing products – Gold Coast Shower Screens will use all reasonable endeavors to ensure no damage is done when removing existing products. However, due to the fact that Gold Coast Shower Screens is unaware of the condition of the existing products, the structure they are fitted to, or how the existing products were originally installed and manufactured, Gold Coast Shower Screens cannot be liable for damage caused by the removal of the existing product. Existing fixture holes from previous products will be covered where possible but due to the wide array of different shower screen sizes it is not our responsibility to cover these holes. Gold Coast Shower Screens cannot be liable for any damage sustained during  the removal of the existing product. Existing fixture holes from previous products will be covered where possible but due to the wide array of different shower screen sizes it is not our responsibility to cover these holes. In the event that installation cannot be completed due  to unforeseen circumstances that are not the making of Gold Coast Shower Screens additional call out fees will apply.
7. Variations – Any alteration from the accepted order involving extra materials or labour costs will only be undertaken upon an agreed variation and may incur additional charges.
8. Payment Terms – Payment terms will be specified in your quote. Gold Coast Shower Screens accept Cash, Card, PayPal and Bank Transfer (payment via Card or PayPal attract a 1.5% fee). Orders will only be placed once funds have been received. C.O.D orders must make payment to the installer before they leave site.
9. Warranty and Guarantee – Gold Coast Shower Screens guarantee all installed products for a period of 12 months against workmanship, installation and material defects. All warranty claims require proof of purchase.
10. Rectification of Defects - Gold Coast Shower Screens must be given the opportunity to rectify any defects with your product that present themselves during or after installation. In no circumstances is a full refund applicable. Certain discounts may be applicable at the discretion of any manager at Gold Coast Shower Screens.
11. Callout Fees - Gold Coast Shower Screens reserves the right to charge a callout fee for any booking cancellations made within 24 hours from the scheduled time and date. The minimum callout fee payable is $120 + GST.

Romalpa Clause 

• Title of the goods only passes to the buyer when receipt in full has been received by Gold Coast Shower Screens (the seller) for the full amount of the goods. 
• Notwithstanding that title remains with the seller until payment in full is received, the risk in the goods passes to the buyer upon delivery.

Until title of the goods passes to the buyer: 

• The buyer will hold the goods solely as bailee for the seller;
• The buyer will store the goods separately from its own goods and those of other persons and in such a manner as will clearly identify the product as the property of the seller;
• In the event that the buyer fails to pay for the goods within the normal terms of trade of the seller, the seller may repossess the goods and the buyer hereby licenses the seller to enter its premises or any other premises where the goods are stored at any time without notice in order to inspect or repossess the goods;
• The buyer is hereby authorised to sell the product but only as agent and bailee for the seller and the entire proceeds of the sale must be held in a separate account in trust for the seller. The amount must exceed or be of equal value as the outstanding balance the buyer owes the seller;
• The buyer hereby agrees not to cut, alter or affix or install the goods until title has passed to the buyer; and
• The seller retains its rights as unpaid seller in respect of the goods.